Recently, Pacific Business News caught up with Paul Skellon, director of marketing, communications and public relations at Pacific Air Cargo to ask a few questions. Here’s the interview:

With delays in the global supply chain, how have they affected your business and its clients?

It seems that almost every industry has been impacted to some degree by supply chain issues during the past 12 months or so. It is, however, very gratifying to see how creative and resilient our people, and our partners, have been as we all continue to navigate these challenges.

Have your shipping rates increased, and if so, why?

Shipping rates have crept up as the steady increase in fuel prices impact ground and air transportation. At Pacific Air Cargo we review and adjust our fuel surcharge bi-monthly which helps absorb a small portion of the overall increase.

Other cost increases that have had a significant impact during the Covid pandemic include airport landing fees, insurances and without doubt the biggest impact is from manpower cost increases, which in many cases have superseded the Hawaii minimum wage ordinances.

Has your company made any new investments or recent expansions?

Throughout the pandemic, we have continued to make significant investments in state-of-the-art digital technologies; new ground equipment; upgrades to all our IT infrastructure; a new bespoke partner notification system known as PACTRAK.

We are, however, most focused on the continual investment in the up-skilling, well-being and recognition of our almost 200 team members.

At Pacific Air Cargo, we have more than doubled our workforce in the past year. We continue to offer great job opportunities for reliable people to support the steady growth in our air cargo business from Los Angeles to all the main islands of Hawaii, as well as to American Samoa and Guam.