FAQs
Cash customers can track on our website with their AWB number.
To & from LAX – HNL, Neighbor Islands, PPG, and GUM
The Kennels have to be IATA approved and all custom-made kennels, must have lifting handles or ropes attached to the sides. AVI is not available of our flights to PPG or GUM.
Yes, we do and there here is a waiver that will need to be signed by the shipper.
Yes we do ship to the main neighbor islands, except Molokai & Lanai.
You should contact livestock shippers: Pacific Air Lift or Latigo.
On the Main deck which is pressurized and temperature-controlled (60F-65F)?
Yes, but only if the crew members need to go down to the main deck (B747F).
It depends on the rest of the dims (dimensions), max weight is 12,000 – 15,000 lbs, anything over that will need to get approval from the Carriers Special Loads dept.
HNL Station: Monday to Saturday: 7:00am – 7:00pm. Sunday: 7:00am – 5:00pm.
LAX Station: Monday to Friday: 7:00am – 2:00am. Saturday: 8:00am – 12:00pm. Sunday: 6:00pm – 2:00pm.
(Note – All times are local)
HNL – 111 Keehi Pl. Honolulu, HI 96819
LAX – 5625 W. Imperial Hwy., Los Angeles, CA. 90045
We love helping customers with their freight forwarding needs. Please fill out the form below and our team of experts will get back to you within 1 business day. If this is regarding a media, public relations, or marketing inquiry, please Contact Paul Skellon by email at paul.skellon@pacificaircargo.com or by phone at +1-808-834-7977 ext. 2305.
Yes, we ship pets from Honolulu to Guam.
