Can I track a shipment?2021-05-17T19:24:42+00:00

Cash customers can track on our website with their AWB number.

Where do you fly/ship to?2024-02-21T23:54:51+00:00

To & from LAX – HNL, Neighbor Islands, PPG, and GUM

What restrictions do you have on shipping live animals (AVI)?2021-05-17T19:24:09+00:00

The Kennels have to be IATA approved and all custom-made kennels, must have lifting handles or ropes attached to the sides. AVI is not available of our flights to PPG or GUM.

Does PAC accept all dog breeds?2024-02-21T23:53:44+00:00

Yes, we do and there here is a waiver that will need to be signed by the shipper.

Do you ship to the neighbor islands of Hawaii?2021-05-17T19:23:55+00:00

Yes we do ship to the main neighbor islands, except Molokai & Lanai.

How can I ship other types of animals (goats, pigs, chickens, etc.)?2024-02-21T23:54:17+00:00

You should contact livestock shippers: Pacific Air Lift or Latigo.

Where are the LIVE ANIMALS (AVI) loaded in the plane?2021-05-17T19:23:25+00:00

On the Main deck which is pressurized and temperature-controlled (60F-65F)?

Does anyone check on the live animals (AVI) during flight?2024-02-21T23:53:17+00:00

Yes, but only if the crew members need to go down to the main deck (B747F).

What are the length, height, width, and weight restrictions for hard freight?2021-05-17T19:23:12+00:00

It depends on the rest of the dims (dimensions), max weight is 12,000 – 15,000 lbs, anything over that will need to get approval from the Carriers Special Loads dept.

What are your hours of operation?2021-12-15T22:32:02+00:00

HNL Station: Monday to Saturday: 7:00am – 7:00pm. Sunday: 7:00am – 5:00pm.
LAX Station: Monday to Friday: 7:00am – 2:00am. Saturday: 8:00am – 12:00pm. Sunday: 6:00pm – 2:00pm.
(Note – All times are local)

Where are you located?2023-10-28T03:17:24+00:00

HNL – 111 Keehi Pl. Honolulu, HI 96819
LAX – 5625 W. Imperial Hwy., Los Angeles, CA. 90045

Have a media, advertising, or PR inquiry?2024-02-21T23:52:22+00:00

We love helping customers with their freight forwarding needs. Please fill out the form below and our team of experts will get back to you within 1 business day. If this is regarding a media, public relations, or marketing inquiry, please Contact Paul Skellon by email at paul.skellon@pacificaircargo.com or by phone at +1-808-834-7977 ext. 2305.

Do you ship Pets to Guam?2023-02-02T20:43:25+00:00

Yes, we ship pets from Honolulu to Guam.

Go to Top