FREIGHT SERVICE IS OUR SPECIALTY
No request is too big or small for our team. If it matters to you, it matters to us. Let us get your treasures from here to there.
Founded in 2000, Pacific Air Cargo (PAC) provides exclusive Boeing 747 express air services between Los Angeles and Honolulu, with onward connections to Hawaii’s neighbor islands, and weekly services to Pago Pago, American Samoa, and Guam. Pacific Air Cargo CEO, Tanja Janfruechte and her professional, friendly team have had a long and well-respected history of reliable, on-time service to the air freight markets in Hawaii, the United States mainland, and throughout the Pacific.
In 2023, we added a new Road Feeder Service (PAC RFS) linking select locations throughout the 48 contiguous states to Hawaii and Los Angeles Gateways using a single air waybill (AWB).
PAC is supported by most domestic and international freight forwarders, integrators and airlines, all of which have significantly contributed to the company’s ongoing success. The friendly, multi-lingual PAC team personally answers every call, providing our valued customers with quick quotes, helpful advice, and excellent customer service —earning the loyalty and confidence of PAC’s customers.
You, our customers, have helped us become one of the fastest growing companies in the air freight business, shifting more than 100 million pounds across our network in the past year alone.
Through exemplary customer service and dedication to providing on-time and on-budget transport of goods, Pacific Air Cargo aspires to become the top globally-recognized provider of commerce solutions. Our commitment is to challenge each other to deliver the utmost quality service with integrity and passion for our work.
And true to our roots, our attitude is always one of the spirit of aloha.
Our staff at Hawaii Air Cargo has come to rely on PAC’s automatic alerts to keep us up to date on the status of our shipments, and the PACTRAK website makes it so convenient to pull up our current and past invoices, along with the POD history.
At Pacific Airlift we have specialized in the humane transportation of horses, cattle and other livestock between Los Angeles (LAX) and the Hawaii international airports of Kona and Honolulu for almost 50 years. Our long-standing relationship with the great team at Pacific Air Cargo brings together two award winning organizations whose shared love and respect for animals ensures that we receive professional, on-time and caring service on every flight.
Lynden International has shipped with Pacific Air Cargo since May 2000. Our customer cargo, in fact, was on PAC’s first flight from LAX to HNL, and we have continued to employ this service, week in and week out, since that time. The consistent, reliable service and customer loyalty exhibited by the PAC team is second to none. Every employee, from the CEO to the ground handler, has the “Ohana” mindset for serving customers and the people of Hawaii, flawlessly! This culture sets them apart from other carriers and is a key driver of their sustained success over 20 years in business. Ultimately, their partnership provides Lynden an unparalleled level of confidence when shipping goods to Hawaii, and it’s why we’re still on the 747-F today.
Pacific Air Cargo’s notification emails & texts are a fantastic feature, no more having to track flights or contacting them to find out flight status! In a world where digitalization is critical to remain competitive, you are ahead of your competition and we as customers value the investment Pacific Air Cargo has made to provide these tools to the customers.
For the past six years, Senator International has been shipping Rolls Royce aircraft engines between Los Angeles and Honolulu with Pacific Air Cargo and we have always experienced excellent customer service and reliable scheduling. Both Los Angeles and Honolulu staff have always been very accommodating of our transportation needs. Any of our concerns or questions have been handled in the most professional manner, giving us legitimate solutions, which have kept both us and our clientele, 100% satisfied. Thanks to all the PAC team.
As a top leader in the Global Pet Shipping industry we pride ourselves on making exceptional and long lasting partnerships. With Pacific Air Cargo we found that partner. From the efficiency of their booking process and tracking tools to knowing no shipment is too large or small to accommodate. They provide peace of mind for the most precious cargo we ship, pets.
We have been doing business with Pacific Air Cargo since the very beginning in 2000. At Watanabe Floral, we have all the confidence and faith in Pacific Air Cargo. I only wish my other airlines could be as consistent and reliable as PAC. If only they would fly out of San Francisco then I really would never have to worry at all.
As a world leader in VIP door-to-door pet transportation services, PacPet’s careful choice of a reliable, on-time shipping partners is a top priority. For the past decade we have entrusted these much-loved pets to the team at Pacific Air Cargo, knowing that they fly in secure, air-conditioned comfort on the Boeing 747’s main deck and where caring flight crew provide a reassuring presence.
PAC’s email notifications with up-to-date flight status details are such an efficient and convenient way of communication. It really helps us!
I would like to thank everyone at Pacific Air Cargo for their help shipping our LD-3 to LAX. This has been an extremely refreshing no-nonsense experience, compared to using larger commercial carriers. Service was flawless, and shipment arrived on-time in LAX. I wish I had known about this point-to-point cargo service earlier! I spend over $20,000/year with commercial carriers, and this service allows considerable saving and increase of efficiency.
The introduction of PACTRAK and real-time flight status notifications improves our operational efficiencies and logistical resources management. Thanks Pacific Air Cargo, for your continued advancements in innovation.
This is our 21st year trusting our Air freight shipments with Pacific Air Cargo to Honolulu, Kona and Maui. We’re able to spoil our customers with next day service. Thank you for always taking good care of our shipping needs.
For over 20 years Pacific Air Cargo has helped Habilitat save lives by shipping essential items that are crucial to sustaining our daily operations. The Habilitat family greatly appreciates your support of our organization and the people that we serve.
